“In a new publication in the journal Tourism Economics, Lee and his collaborators reviewed the research literature on how CSR related to financial performance for hotels, restaurants, casinos and other businesses in the hospitality and tourism industry.
Overall, many researchers have found evidence that CSR provided financial benefits, but that was not the case in every situation.”
[COMMENTARY] The headline of this article is a little misleading as it doesn’t mention that the study was confined to the hospitality and tourism industry. Also, defining CSR has always been an issue. Though I haven’t read this paper, I doubt it’s the last word on this subject.
Penn State Research Shows Results Mixed on Whether Corporate Social Efforts Help Improve Company Finances, by Penn State School of Hospitality Management, February 16, 2023, hospitality.net, USA.